Overview
Alida groups offers all levels of Administrative, Customer Service, Call Center, Human Resources, and Non-Clinical Healthcare opportunities throughout the nation. Visit our employment opportunities page at http://www.thementorscircle.com to review our full offering of temp, temp-to-hire, and direct hire job openings!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Qualifications
High school diploma
Prior experience working in a call center environment
Abide by strict confidentiality standards
General computer skills
Familiarity with insurance policies
Experience working in EMR, Genesis, or other healthcare scheduling tool valuable but not required
A background check and drug screen are required
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Responsibilities
Call Center Representative needed to support primary care clinics for a Georgia healthcare company
The Call Center Representative will work with patients to schedule office visits with providers, verify insurance information and patient demographics, and have in-depth conversations to answer questions and ensure quality customer service
The ideal candidate is comfortable being on the phone consistently and abiding by a rigid schedule (set times for lunch and breaks throughout the day)
Answer high-volume of inbound calls from patients
Review patient accounts and update records with insurance and demographic information
Responsibilities:
Answer high-volume of inbound calls from patients
Listen to patient needs / concerns and provide accurate information
Schedule patients for visits with healthcare providers
Review patient accounts and update records with insurance and demographic information
Requirements:
High school diploma
Prior experience working in a call center environment
Abide by strict confidentiality standards
General computer skills
A background check and drug screen are required.
Benefits Offered by Parker Staffing to Contract Employees:
Paid Sick/Safe Time (based on where allowable by law)
Medical benefits with multiple plan tiers and Telemedicine access
401K with matching contributions
Holiday pay
