Disney is on the lookout for a meticulous and enthusiastic professional to join our team as a Data Entry Customer Care Specialist. This fully remote role is perfect for someone who is passionate about managing customer data with precision, ensuring data integrity, and delivering top-notch customer service. You’ll be a vital part of our customer care team, responsible for entering and updating… customer data, managing customer records, and assisting with various administrative tasks to maintain our high standards of service.
Key Responsibilities:
? Precisely enter and update customer data in our systems.
? Manage and keep customer records current and accurate.
? Deliver outstanding customer service by addressing inquiries and resolving customer issues.
? Work closely with other teams to ensure customer satisfaction and smooth operations.
? Assist in generating reports and analyzing data for consistency and accuracy.
? Handle sensitive information with the utmost confidentiality and… integrity.
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Required Skills and Qualifications:
? Education: High school diploma or equivalent is required; an associate or bachelor’s degree is a plus.
? Experience: Minimum of 1-2 years in data entry or customer service roles. Experience in a remote working environment is advantageous.
? Technical Skills: Proficient in Microsoft Office Suite, especially Excel. Familiarity with data management software and CRM systems is desirable.
? Communication: Excellent verbal and written communication skills.
? Self-Starter: Ability to work independently and efficiently with minimal supervision.
Additional Skills:
? Detail-Oriented: Exceptional attention to detail and accuracy.
? Organizational Abilities: Strong organizational and time management skills.
? Analytical Thinking: Strong analytical and problem-solving skills.
? Team Player: Ability to multitask, prioritize effectively, and work in a collaborative team environment.
Working Hours:
? Full-Time Position: Flexible working hours with some availability required during standard business hours.
Benefits and Perks:
? Competitive Salary: Plus performance-based bonuses and incentives.
? Comprehensive Insurance: Health, dental, and vision coverage.
? Paid Time Off: Including vacation days and holiday leave.
? Retirement Savings Plan: With a company match.
? Professional Development: Opportunities to grow and enhance your skills.
? Exclusive Discounts: On Disney products, experiences, and more.
Why Join Disney:
Becoming a part of Disney means joining a globally recognized company that cherishes creativity, innovation, and excellence. We are dedicated to fostering an inclusive and diverse workplace where every employee can flourish. By joining our team, you?ll contribute to the creation of magical experiences for our customers and have the opportunity to grow your career with one of the most beloved brands in the world.
How to Apply:
If you?re ready to embark on this exciting journey with Disney, we encourage you to apply through our careers page at Disney Careers. Please submit your resume and a cover letter detailing your qualifications and experience.
Disney is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
