Company: TTEC

Location: Remote (Work from Home)

Job Type: Full-time, Part-time

Are you passionate about providing exceptional customer service? Do you thrive in a remote work environment? Join our team at TTEC as a Work from Home Customer Support Representative and be part of a dynamic and supportive team dedicated to delivering outstanding customer experiences.

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Key Responsibilities:

1. Provide exceptional customer support via phone, email, and chat channels.
2. Assist customers with inquiries, concerns, and technical issues related to products or services.
3. Handle customer complaints and resolve issues in a professional and efficient manner.
4. Utilize effective communication and problem-solving skills to address customer needs.
5. Document all interactions accurately and thoroughly in the customer support system.
6. Collaborate with team members and other departments to ensure seamless customer experiences.
7. Adhere to company policies and procedures while delivering high-quality service.

Requirements:

1. High school diploma or equivalent; college degree preferred.
2. Prior customer service experience in a call center or remote environment is a plus.
3. Excellent communication skills, both verbal and written.
4. Strong problem-solving abilities and attention to detail.
5. Ability to multitask and work in a fast-paced environment.
6. Proficiency in basic computer applications and typing skills.
7. Reliable internet connection and dedicated workspace at home.
8. Flexible schedule availability, including evenings, weekends, and holidays.

Benefits:

1. Competitive hourly rate with opportunities for performance-based bonuses.
2. Comprehensive training program and ongoing support from team leaders.
3. Work from the comfort of your own home with flexible scheduling options.
4. Career advancement opportunities within the company.
5. Health, dental, and vision insurance options for eligible employees.
6. Paid time off and holiday pay.
7. Employee assistance program for personal and professional support.

 

Join our team and become part of a company that values your dedication and provides opportunities for growth and development. Apply now to start your career as a Work from Home Customer Support Representative with TTEC!